CASE STUDY / MI DISPENSARY / CRO

CRO Lifted Cart Conversion 38% — Michigan Dispensary

38% lift on cart conversion. $620k incremental annual revenue. No traffic increase.

The ledger.

+38% CART CONVERSION
+$620k INCREMENTAL REVENUE
0% TRAFFIC INCREASE
4 WINNING TESTS
6 mo TO FULL LIFT

Where they were.

A Michigan dispensary was spending aggressively on paid traffic but leaking 71% of cart starts at checkout. The previous agency pitched "more traffic" as the fix. The real problem was a broken funnel.

The work.

Funnel analysis

Session replay, heatmaps, and checkout funnel instrumentation identified four major leak points.

Hypothesis-driven testing

A/B tests on age gate UX, delivery zip entry, payment friction, and PDP merchandising.

Winning variants deployed

Age gate simplified, inline delivery check, pre-filled payment, cleaner PDPs with stronger calls to action.

Ongoing experimentation

Monthly test cadence to continue compounding lift.

What changed.

Cart conversion: +38%. Incremental annual revenue: $620k. Traffic stayed flat — entire lift came from fixing the funnel, not buying more eyeballs.

05 / Client

"We stopped buying traffic and started fixing the leaks. Math changed overnight."

— Director of Ecommerce

More cases.

01 / CASE

Compliance Caught 11 Violations, Saved a $2.1M Campaign — Florida Medical

Flagged 11 violations before launch. Saved $2.1M campaign and a license from suspension.

Read case →
02 / CASE

B2B Portal Drove 47% More Wholesale Orders — Oregon Cultivator

Replaced a PDF catalog with a B2B operator portal. 47% more wholesale orders.

Read case →
03 / CASE

14 Creators. $68k Spend. $347k Attributed Revenue. 5.1× ROAS.

14 creators. $68k spend. $347k attributed revenue. 5.1× ROAS.

Read case →
06 / Next

Your turn. Let's build yours.